Customer Service Representative - State Farm Agent Team Member
Full Time in Greenville, AL
ROLE DESCRIPTION
As a Customer Service Member with Brian Moss State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
RESPONSIBILITIES
- Working Billing accounts and communicating with customers on past due and upcoming bills.
- Taking daily payments from customers.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding coverages, policy changes, transfers, claim submissions and billing clarification.
- Gathering information on existing clints for Agent and Team Members.
- Use exemplary communication to efficiently meet the needs of customers.
QUALIFICATIONS
- Dedicated to customer service
- Ability to Pass the Alabama Property & Causalty Exam
- Proficient math skills
- Efficient in counting Cash
- Able to effectively relate to a customer, answer their questions, and follow up in a timely manner
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
BENEFITS
- Hourly pay
- Paid time off (Vacation and personal/sick days)
- Office Health Insurnace Plan
- Dental Insurance
- Retirement match up to 3% after 1 year of service
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none